Privacy Policy

How we collect, use, and protect your information

Last updated: 2024

Introduction

Texas Service Dogs (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at texasservicedogs.org.

Information We Collect

Information You Provide Voluntarily

We may collect personal information that you voluntarily provide when you:

  • Submit our contact form
  • Apply to our service dog program
  • Apply to volunteer or foster a dog
  • Sign up for our newsletter or email updates
  • Make a donation

This information may include your name, email address, phone number, mailing address, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies that are installed on your device. As you browse our website, we may collect information about the individual web pages or products that you view, the websites or search terms that referred you to our site, and how you interact with the site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Process applications for our service dog, volunteer, and foster programs
  • Send you program updates, newsletters, and fundraising communications (with your consent)
  • Improve and optimize our website
  • Comply with legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business, subject to appropriate confidentiality agreements
  • Law enforcement or other government authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights

You have the right to access, correct, or request deletion of your personal information that we hold. To exercise these rights, please contact us using the information below.

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings, though disabling cookies may affect some functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us.